Craigslist is a fascinating place to buy and sell - especially in a buyers market (like we have now) with lots of people looking to sell unused or unwanted stuff for extra cash.

Although location makes a huge difference in terms of quantity and selection, I have found that a quick browse of Craigslist can save me anywhere from 10-50% off the price I’d pay retail.

A few observations from recent transactions…

When buying something with a hard sale price (ex: a concert ticket with $25 clearly written on it) you should expect to pay face value if that’s the advertised cost. Transactions for items with hard sale prices seem to go very smoothly, since such sales occur with much greater frequency and often a mature marketplace of repeat sellers has emerged.

For items without a hard price (ex: furniture), or where the hard price is no longer relevant due to wear and tear or age (ex: a used iPhone), transactions are not as easy and often default into a two-part negotiation: 1) online and 2) in-person.

Online is the first part of the negotiation where the buyer has only seen a picture and read a description. The potential buyer will often ask a few questions before making an offer. The offer made is normally less than what the seller has asked for (as a seller should you always price higher expecting this?). Also, I  have found that if someone is willing to call you, the transaction is more serious and likely to materialize. Incidentally, asking for a confirmation text message several hours prior, is a great idea.

The in-person (f2f) aspect of the sale is where things get interesting. More often than not when it comes time to do the actual transaction, the buyer will try and undercut the agreed upon price by 10% or more. “Oh, I only have $20’s. Will you take $40 instead of $50?” This happens with exceptional frequency. The trick is to anticipate that this may happen and to plan accordingly. For example if this is one of 10 different bids, as a seller you may be willing to call the bluff and walk away unless you get the full amount. On the other hand, if you have put in specific effort (say customized something for the buyer, rearranged your schedule, or traveled a great distance) you might suck-it-up and take what they offer. Also as a buyer you can use this same information to your advantage; it works both ways.

Whether buying or selling, Craigslist is a fascinating glimpse into a burgeoning local consumer marketplace that functions very differently from eBay largely due to face-to-face element. People are crazy. More on Craigslist later.

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Hack: Insights from Twitter Favorites

by Sam on January 1, 2009

twitter-favorites-favourites

I love any sort of hack or opportunity allowing me a ’sneak peak’ inside the minds of persons’ whose intellect or innovative thinking I admire. One of my favorite things to do is to peruse someone’s personal library, either in their home or office, to gain a better understanding of what they value and/or think of as important reference points. This same logic is also behind my infatuation with Del.icio.us — it’s an opportunity to passively follow what others deem as worthy of attention and future thought. Social bookmarking sites are the modern bookshelves of our times.

So it turns out that Twitter also has a feature allowing me the same type of insights: “favourites.” It hadn’t occurred to me before, but Twitter actually makes publicly available those Tweets that any Twitter user has marked as a favorite (to mark a tweet as a favorite simply scroll over the tweet and click the star).  So here is the hack — in order to see what any Twitter User has been marking as favourites, simply use this logic: http://twitter.com/username/favourites. As an example, here are my recent favorites. Also by simply clicking on “Favvorites” when viewing your “all your friends feed” you can quickly see what Tweets your network has recently deemed important.  Not only is this a great discovery mechanism for content and ideas but it’s also a great way to find new people to follow.

For some this concept of public favorites on Twitter may be obvious, but since it just came across my radar screen I figured I’d share

Update: I may be wrong, but I believe that Favrd is a site that creates a daily leader board of most favorite-ed Tweets

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“Email”

by Sam on January 1, 2009

email-sign-on-mail-box-1

On the way to our family Christmas in New Hampshire I spotted this mailbox and had to take a photo!

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LeveragingIdeas 2009 Trends and Wish List

by Sam on December 31, 2008

Yes, prediction posts are laregly a waste of time.

I did a prediction post last year but in the spirit of admitting “What the F&%k do I really know?” I figured I would forgo predictions and instead compile a small list of observations and personal wishes for trends going into 2009. The reason for this is that I embrace any time the blogging collective ’stops following the herd’ and ACTUALLY focuses on free thinking and thought leadership. I enjoy this tremendously more than the Techmeme game and hope such spirit can find it’s way into more mainstream posting.

Now onto my observations and hopes for 2009…

Minimalism en Vogue.
Between our troubling economic times and the well documented cognitive benefits of reducing clutter, I fully expect the role of minimalism as a lifestyle choice to be front and center. As people question the economic and cognitive value of material possessions as well as those services consuming our attention (the most valuable asset), I expect our web applications, consumer mentality, and personal environmental choices to be reflective of fewer, but more valuable/multi-purpose things. Small is the new big.

Passive Data Collection. One of the primary benefits to interacting through technology mediums is the ability for our activity to be logged, filtered and made intelligent. Imagine your own personal “cookies.” I think one of the biggest trends for the 2009+ will be applications that a) make sense of and b) help predict/provide future recommendations based on things we are already doing; i.e. requiring no additional work on our part. Great examples are RescueTime and Google Web History. RescueTime is a desktop app running in the background to let you know how much time you spend using various applications or on various websites. Google Trends allows you to see your search histories in Google, including frequency of queries and other sites that may be of interest to you.

Personal Health Monitoring. At Workstreamer, one of our new favorite applications is Daily Mile. Daily Mile is a great example of a new breed of web apps and smart toys (see below) that are focused on making a healthy lifestyle both an interactive and social experience. Personal health is such an important issue in the face of lifestyle diseases and the ever increasing costs of healthcare. Example of smart toys with a fitness focus are Nike+ and Fitbit (one of the real crowd pleasers at Techcrunch50)

“Customers as Assets”. I wrote about this yesterday, citing a great quote:

It is amazing how fast the world changes. 50 years ago the biggest asset for most companies was their equipment. 15 years ago the biggest assets for most companies were their employees. Today, in 21st century - the time of social networks, the biggest assets for new companies are their customers. All this suggests that an entirely new revenue models need to be created - models, where customers give and receive back something of higher value than their own contribution. The new companies’ role is to bring together people, who are able and willing to help each other. But how are they going to profit out of this? - by sharing profits with their customers.

Value Add Angels. I will post more on this later, but I see trends toward larger syndicates of angel investors where some subset of investors are not only investing cash, but also time, resources and social capital in much more front-and-center way. I believe that angels able to provide social capital and online presence will prove just as valuable, if not more so, than traditional dumb money. Ashton Kutcher, Tim Ferriss and Todd Stottlemyre are examples.

Personal Data Assets. I have long been an advocate of Del.icio.us, a social bookmarking site that logs all the websites, quotes and information I encounter throughout my day. Del.icio.us is truly my personal library. Yelp is another personal library I constantly use and share with friends. One thing that has hindered my use of these personal libraries in the past has been their reliance on the web/browser based. However, between the iPhone’s GPS functionality and Applications, I see personal data assets going mainstream and ultimately providing new monetization opportunities. Thses could well be blogs 2.0

Smart Toys. Toys that enable us to use our experiences and interactions with them in an intelligent manner. Nike+ is one the best examples I know of. That said, smart toys dont even need to exist in the physical sense; check out the virtual pets, FooPets and contrast with Pleo. 23andMe is another example of a company that I feel combines the excitement and fun of a toy with the real-world value of data for personal empowerment and health.

Technology Leadership. I really hope that technology and innovation are able to assert a leadership role in helping us transition into a new world of value creation and autonomous work. Read Michael Lewis’ great piece. As Mike Lazerow points out, the ’secuirity society’ is dead. And as Malcolm Gladwell stated on Charlie Rose,

“Meaningful work is one of the most important things we can impart to children. If you think there’s always got to be a connection between what you put in and what you get out, then of course you’ll run off with a great excitement after an idea that catches your idea”

Technology can be the catalyst.

Web Enabled Education. Education has gotten far too expensive in an age when knowledge and expertise should be more accessible than ever. As people look to transition into new fields and/or develop new skill sets to embrace new conventions or stages in life (what’s retirement?) we need to find the platforms and outlets to disseminate that knowledge. I am particularly looking forward to following School of Everything, Path101 and EduFire.

Do you have more to add? Add a comment or subscribe to this blog

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While on Facebook this afternoon I stumbled across a few funny photos where someone had apparently used Photoshop to add UGG boots to a number of their friends’ pictures. In other cases, they had taken photos of celebrities wearing UGGs and added their friends faces. The results (pictured below) are comical but also suggestive of innovative advertising opportunities that brands would do well to consider…

uggs_1

uggs-facebook-celebrity

A couple thoughts:

-Brands could easily build an application allowing their products to be mixed and matched on friend’s images (accessorize your friends).

-Brands could work with Facebook to create images of their products overlaid semi-transparently on photos. Imagine an UGG advertisement actually being the image of a pair of boots superimposed on a photo you are viewing. In this case, UGG’s would be superimposed on all your friend’s feet until you “x” out of the fake boots in order to view an ‘un-altered’ photo. Done well, the product placements might not even hinder the photo viewing experience

-Seeing your face superimposed on celebrities is fun and inherently viral. If the celebrity happens to be wearing UGGs, that’s genius marketing

-Eventually brands might compensate or ‘pay’ users in virtual gifts if brands are allowed to ‘doctor’ profile images or create social advertisements featuring a user’s photo with the brand’s product added into the background

This last point is important because it also highlights a trend I expect we will see more and more. While many web applications are beginning to embrace virtual currencies swapped between users, I think currencies get even more interesting when a third-party (advertiser) can get involved. eBay and Etsy have proven that by empowering users to with a platform to produce income, a businesses can achieve epic virality and engagement. Digg has a black market where users get paid to provide Diggs and strategy.

To quote from a recent comment on Howard Lindzon’s blog: “We need to start recognizing customers as assets”…

It is amazing how fast the world changes. 50 years ago the biggest asset for most companies was their equipment. 15 years ago the biggest assets for most companies were their employees. Today, in 21st century - the time of social networks, the biggest assets for new companies are their customers. All this suggests that an entirely new revenue models need to be created - models, where customers give and receive back something of higher value than their own contribution. The new companies’ role is to bring together people, who are able and willing to help each other. But how are they going to profit out of this? - by sharing profits with their customers.

I expect that brands looking to leverage the social capital of their customers will be a major trend going into 2009

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twitority-social-media-authorities-twitter

Via TechCrunch I learned that Jon Wheatley has launched new service called Twitority in response to Loic Le Meur’s request for Twitter Search to be sortable by number of followers. Here is the mail that Wheatley wrote to Loic:

“Since I read your post this morning about authority based twitter searches I’ve been frantically trying to come up with a solution with some friends. 12 hours and numerous cups of coffee later I think we’ve cracked it.
You can now perform authority based twitter searches at http://twitority.com

This wasn’t an easy task. There are some very real limitations on the twitter API so we had to hack around it a little bit to find a way to do this. This obviously isn’t an ideal solution but hopefully it will suffice until twitter implements the feature themselves.”

I decided to test out Twitority by running a sample search* for the ‘biggest Twitter authorities’ (Twitorities?) for the term “Social Media.” Results:

MichDdot
gwenbell
SashaKane
conniecrosby
RobinGood
Dave_Malby
terrizsoloceo
CXI
roseannhiggins

Of course the fact that Scoble isn’t on here will immediately make most question the app’s validity :) Also the fact that the #1 Social Media authority, MichDdot, only has 4,489 followers is a further *obvious* indication that Twitority has a way to go before it really has substantive value. Nevertheless I think there is great value to be had here and I would love to see actual “authorities” for a keyword search differentiated from most recent Tweets from people with the highest authority.

*To clarify I know that Twitority is only in 12 hour alpha…the names above are not actually the biggest authorities on Social Media; clearly Twitority is only pulling recent tweets based on keyword. This was all really done in jest, as Twitority has clearly not indexed much at all as of yet.

—You can also follow me on Twitter/Squasher98

Update: Lots of links on Techmeme

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Five New(ish) Blogs Worth Reading

by Sam on December 24, 2008

Over the last few months I have stumbled upon several new(ish) blogs that are highly worth checking out:

Laserlike: Authored by Mike Speiser, Managing Director at Sutter Hill Ventures
Sample Great Post: Ontologies for Everything Else

Lessons Learned: Authored by Eric Ries, a ‘Venture Advisor’ at Kleiner Perkins
Sample Great Post: Engagement Loops: Beyond Viral

Altgate: Authored by Furqan Nazeeri, President & CEO of Viridus and formerly an EIR at Softbank Capital
Sample Great Post: How Much is a Free Customer Worth?

Five Years too Late: Authored by RRE Ventures, a New York Based VC firm.
Sample Great Post: Why You Might Want a Lower Valuation for Your Startup

Mine That Data:
Authored by Kevin Hillstrom, CEO of Minethatdata.
Sample Great Post: Cost Per New Customer

I also wanted to point people to the Kissmetrics’ Blog and Twitter feed. Kiss has been sharing great links on Twitter and I’m looking forward to the launch

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While full data for 2008 investments are not yet in, the picture from the latest Angel Group Confidence Report is that total angel group investments in North America are estimated to decrease by at least ten percent from 2007. Angel groups appear to be focusing more on a few potential winners. The top reason for the decrease was uncertainty in the market, followed closely by a loss in member wealth. Despite the downturn, three-quarters of those surveyed expect the number of investing opportunities to increase in the coming year and roughly half are still optimistic that overall investments will increase. So how do they plan to adjust to the current economic climate? Forty seven percent plan to increase their co-investment activities with other angel groups and 33 percent will increase co-investment activities with other equity investors such as early-stage venture capital firms or individual angels.

-Source (National Dialogue on Entrepreneurship)

…This means that entreprenerus really need to allow as much time as possible to raise funds in 2009. Maybe this is obvious, but syndicating a round always takes longer to organize and close with multiple parties. It also leads me to belive that finding the *right* angel with 1) a track record and 2) the right social leverage will be more important than ever in order to attract a syndicate most expediently.

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Paul Graham on Credentials: My Thoughts

by Sam on December 19, 2008

gossip-girl-school-wealth-credentials

Paul Graham has another thought provoking essay this month titled, After Credentials

I am going to quote extensively from Paul’s article (italics) and then add my own thoughts after each paragraph (non-italics).

A few months ago I read a New York Times article on South Korean cram schools that said, “Admission to the right university can make or break an ambitious young South Korean”

A parent added: “In our country, college entrance exams determine 70 to 80% of a person’s future.”

This is a real problem, not simply due to a reliance on tests, but due to a lack of alternative opportunities being acceptable ways to produce success. In many regards America’s cultural insistence that money = success is *good* because it allows multiple acceptable channels for achieving success. I heard Joi Ito speak last month and  he alluded to a similar notion. The best and brightest in Asia do not pursue entrepreneurship. Culturally entrepreneurship is not looked upon favorably like it is here in America; possibly because success is viewed differently. While this philosophy is beginning to change, any change will be slow.

The course of people’s lives in the US now seems to be determined less by credentials and more by performance than it was 25 years ago.

I see this differently. Credentials matter less, true, but only in the sense that wealth has become a more outright enabler of future prospects/successes. As a society we’ve cut through the middle man, or the guise that an ivy league education is a ‘level-playing field’ credential. I know more finance dudes who were lacrosse players from wealthy families but who attended mediocre schools than I do Ivy Leaguers who scored 1600’s on their SAT’s and didn’t own a car in high school. Elite colleges are not about buying credentials, they are about buying access. Big difference.

Where you go to college still matters, but not like it used to. The use of credentials was an attempt to seal off the direct transmission of power between generations, and cram schools represent that power finding holes in the seal. Cram schools turn wealth in one generation into credentials in the next.

Again, I would agree but for different reasons — see above. I’d argue your high school trumps college here in America. Korea is still trying to veil entitlement to the wealthy through the mask of ‘fair’ academic credentials. The acceptance and reverie shown to entrepreneurs in America has sped up our same transition

History suggests that, all other things being equal, a society prospers in proportion to its ability to prevent parents from influencing their children’s success directly. It’s a fine thing for parents to help their children indirectly…[but the] problem comes when parents use direct methods: when they are able to use their own wealth or power as a substitute for their children’s qualities.

Agreed, but an even worse problem (which we may not know the full extent of yet) is parents who feel/felt compelled to leverage wealth and power to buy credentials they could not afford. While we read extensively about our massive levels of consumer debt being attributable to credit cards and the housing market, tuition is likely as big a debt-contributor for the middle class. I hope elite Asian schools aren’t seeing the same types of tuition increases we have seen here.

The obvious way to solve the problem is to make credentials better. If the tests a society uses are currently hackable, we can study the way people beat them and try to plug the holes.

See above. The problem is not one of making tests ‘better’ or an issue between generations. It’s a problem of a concentration of opportunity (and access) among a minority that also is responsible for re-distributing that opportunity. Yes, “credentials” and “performance” can buy you a foot-in-the-door, but…

Now companies increasingly have to pay employees market price for the work they do….Countries worried about their competitiveness are right to be concerned about the number of startups started within them. But they would do even better to examine the underlying principle. Do they let energetic young people get paid market rate for the work they do? …Even if your colleagues were impressed by your credentials, they’d soon be parted from you if your performance didn’t match, because the company would go out of business and the people would be dispersed.

I absolutely agree that small companies with greater transparency are helping shift power to those who perform best. This in turn levels the playing field.

In a world of small companies, performance is all anyone cares about. People hiring for a startup don’t care whether you’ve even graduated from college, let alone which one. All they care about is what you can do. Which is in fact all that should matter, even in a large organization.

True, but often the key people involved with startups are ‘performing’ based on opportunities or a rolodex not afforded equally to all. The guy or gal who produces the best algorythm still needs to sell it, market it and maybe get it funded. Such activities are best done with social capital and other assets I believe to be more correlated to wealth than to fair performance

—This is a great, thought provoking piece worthy of some attention

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agony-waiting-was-email-read-pizza

I am finding new uses for Bit.ly all the time. The fact that you can track how many times a link has been clicked has a number of not-immediately-obvious uses. One example is a solution to a problem we all have at one time or another: wondering whether someone has read an email we sent.

Say you have emailed a business plan to an investor or sent an email to a girl you just met and are asking out for the first time. Chances are you will soon be in some degree of agony while you wait with baited breath for that reply…

Hack: Offer up a link(s) in the email shortened using Bit.ly. For example, rather than attaching your business plan, you could send someone to an FTP site, or let them access it via Google Documents. In either case, include the a Bit.ly URL and then check to see if anyone other than you has accessed that link.

Simple, stealth, effective.

(Another relevant use case for startups is whether TechCrunch50 or DEMO has reviewed your submission)

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